FAQ

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Joyful Nutritional Supply Co.,ltd company FAQ

FAQ

Q How to work with Joyful Nutritional

How to work with Joyful Nutritional

1. Inquiry via email or Whatsapp or Online chat tool to tell us what you need.

2. Our dedicated sales team would response to your needs within 24 hours after receiving your inquiry.

3. COAs or specification sheet would sent to you to check the quality.

4. Price negotiation

5. Sample sent to you for testing and machine trial purpose.

6. Place order

7. Production of your ordered products.

8. Shipping and documentation preparation

9. After sales Service if you have any questions.

Q Packing and Loading Capacity

Packing Size

Inner Packing: Double PE Bags

Outside Packing

1. 20KG/BAG

2. 20KG/Drum

Loading capacity:

1. Our loading capacity for bag packed material is 8 tons for 20 foot container, and 20 tons for 40 foot container.

2. The loading capacity for drum packed material is 8 tons for 20 foot container and 16MT for 40 food container.

Q Documentation support

Documentation support：

Specification Sheet
Certificate of Analysis
Technical Data sheet
Nutritional Value
Material Safety Data sheet
Qualification Certificate
Third Party Laboratory testing report.

Q Sample Policy

Sample Policy

1. Quantity: We can offer around 50gram-500gram sample for laboratory testing and trial purpose.

2. Sample cost: The sample itself is free if it is below 500gram quantity. We only charge sample more than 500gram

3. Freight cost: We usually send the sample via DHL or FEDEX. Please pay for the freight cost or please advise us your DHL or Fedex account.

4. Sample can be sent within 3 days after you confirmed your sample needs.

you can contact us at anytime!

Liposomal Vitamin C

Liposomal Iron

Ferric Pyrophosphate Powder

Magnesium Citrate Powder

Sodium Alginate Powder

Carrageenan Powder

Calcium Citrate Powder

Calcium Carbonate Powder

Ferrous Fumarate Powder

Magnesium Salt Powder

Calcium Salt

Iron Salt

Zinc Salt

Food Grade Phosphates Powder

Copper Salt

Manganese Salt

Potassium Salt

Nutritional Ingredients Raw Material